Channel Finance & DMS Operations

What Good Secondary-Sales Data Looks Like

A practical specification for secondary-sales data used to settle channel schemes — required fields, outlet identity, item codes, periods and restatement rules.

In short

Secondary-sales data is usable for scheme settlement when each onward sale is a row with a consistent outlet identity, a mapped item code, a quantity in an agreed unit, a value and a date inside a defined period — and when restatements follow an agreed rule rather than arriving silently.

ClaimDS article banner: What Good Secondary-Sales Data Looks Like

Secondary-sales data is usable for scheme settlement when each onward sale is a row with a consistent outlet identity, a mapped item code, a quantity in an agreed unit, a value and a date inside a defined period — and when restatements follow an agreed rule rather than arriving silently.

This is the shared specification both sides work to — the distributor sharing the data and the brand settling schemes on it. It covers onward (secondary) sales; the invoice-file specification for primary claim data is separate, in the invoice upload file, field by field.

The specification

ElementWhat it must containWhy settlement needs itCommon failure
Outlet identityA stable outlet code, unique and unchangingCoverage schemes count unique outlets; matching needs a fixed identityName alone, re-typed differently each period
Outlet attributesTown, beat or territory where the scheme is geography-basedGeography-scoped schemes need the locationMissing, so regional schemes can't be applied
Item codeThe distributor's code, mapped to the brand's SKU masterProduct scope is applied by codeFree-text description instead of a code
Quantity and unitQuantity with an explicit unit of measureQuantity-based schemes need comparable quantitiesCases and pieces mixed with no unit column
ValueTaxable value of the onward saleValue-based schemes settle on itInclusive/exclusive of tax inconsistently
Document number and dateThe reference and date of the onward salePlaces the sale in a period; supports de-duplicationMissing, so period boundaries can't be enforced
Period referenceWhich qualifying period the file coversPrevents gaps and overlapsLeft implicit
Return / credit adjustmentsReturns shown so the base can be nettedAn honest base the brand can trustReturns omitted, overstating achievement
Restatement flagA marker where a row corrects a prior submissionLets the agreed restatement rule applySilent overwrite of earlier data

Outlet identity is the hardest part

If only one element on this list is done well, make it this one.

Secondary schemes live and die on outlet identity because so many of them count outlets: a coverage scheme paying on unique billed shops, a width-of-distribution target, a new-outlet incentive. All of them need to know that the shop billed in April is the same shop billed in May — and a re-typed name cannot guarantee it. "Sri Ganesh Stores", "Sri Ganesh Store" and "S Ganesh Stores" are one shop to the salesman and three to the counting logic.

A stable outlet code solves it: assigned once, carried on every subsequent bill to that outlet, never reused for a different shop. Establishing it is real work — deduplicating an existing outlet list, deciding how to treat an outlet that changes hands — and maintaining it is a standing responsibility. But without it, coverage schemes are uncomputable from the data, and no format discipline downstream can recover what a floating outlet identity loses.

Item mapping between two masters

The distributor codes products one way; the brand's SKU master codes them another. Neither is wrong, and neither will adopt the other's scheme wholesale — so the bridge is a mapping table from the distributor's codes to the brand's, maintained as a shared asset rather than rebuilt each period.

The mapping's weak point is the new SKU launched mid-period. Until it appears in both the product master and the mapping, and its scheme eligibility is decided, it falls into a gap. The fix is a rule — every new SKU gets a scheme-eligibility decision and a mapping entry before it is billed — enforced procedurally. The broader party-and-product foundation is in master data hygiene.

Enjoying this? Get the next playbook.

One short, practical email a month on distributor claims, schemes and GST. No spam.

You can unsubscribe from any email, or ask us to delete your details, at any time.

Periods, cut-offs and restatements

Three timing rules keep the data settleable:

The period boundary is fixed and shared. Both sides know the qualifying period's exact start and end, and each file covers one complete period with no overlap into the next.

Late data has a rule. Data arriving after the cut-off either makes the next settlement or is held by an agreed policy — not quietly slipped into a period that has already settled.

Restatements are declared, not silent. When corrected figures replace an earlier submission, the correction is flagged and handled by the agreed rule — adjust next period, or reopen the settled one. A silent overwrite leaves a prior settlement wrong with no trace of why, which is the restatement failure that erodes trust between the two sides.

A quality checklist before submission

  1. Outlet codes present and stable — every row carries the fixed code, not just a name.
  2. Item codes present and mapped — no free-text-only rows.
  3. Units explicit — every quantity has an agreed unit of measure.
  4. Period complete and non-overlapping — the file covers exactly one qualifying period.
  5. Returns included — the base is net, not gross.
  6. Restatements flagged — corrections marked, not silently merged.
  7. Totals noted — row count and value total recorded so nothing truncated goes unnoticed.

Why this pays off for both sides

For the distributor, clean data means schemes settle on the first pass instead of bouncing back with queries — faster payouts and fewer disputes over what was counted. For the brand, it means secondary schemes can be funded and settled with confidence rather than reconciled by hand or under-used out of caution. The shared specification is what lets both sides stop arguing about the data and start settling on it.

ClaimDS validates secondary-sales data against exactly these elements on arrival — outlet and item mapping, unit consistency, period boundaries, returns netting — and surfaces anything failing the specification as an exception for correction rather than dropping it. The wider picture is in connected claims.

To agree a specification your distributors can actually meet, book a demo.

Note: General information about data specification, not tax or legal advice. Any scheme's GST treatment is covered in our tax articles and should be confirmed with your adviser.

Frequently asked questions

What fields are needed in secondary-sales data?

A stable outlet code, the item code mapped to the brand's SKU master, quantity with its unit of measure, value, and a document number and date. Geography-based schemes also need an outlet town or beat, and returns should be shown so the base nets correctly. Names and descriptions can accompany the codes for readability but must not replace them.

Why does outlet identity matter for schemes?

Because coverage and outlet-based schemes are computed by counting unique billed outlets, and that count is only reliable if the same shop is recognised as the same shop every period. A stable outlet code makes that possible; a re-typed name does not. Inconsistent outlet identity is the single most common reason coverage schemes cannot be settled from the data.

How should new SKUs be handled mid-scheme?

By rule, decided in advance: whether a new SKU is in scope, from which date, and who adds it to the product master and the mapping table before it is billed. Left undefined, a mid-period launch falls into a gap — counted by one side and not the other — and surfaces as a disputed claim at settlement. The rule is procedural, not technical.

What happens if secondary-sales data is restated after settlement?

It needs an agreed restatement rule, set before the scheme runs rather than negotiated when it happens. The common approaches are to adjust the correction in the next period or to reopen the settled period; either works if it is agreed. What causes disputes is silent restatement — corrected figures arriving with no rule, leaving a prior settlement quietly wrong.

Is invoice-level secondary data necessary, or is a summary enough?

It depends on the scheme. Coverage schemes that pay per unique outlet, and any scheme that must net returns or verify specific outlets, need invoice-level detail. Value-only schemes that pay on total secondary sales in a period can sometimes settle on a periodic summary. Decide which the scheme requires up front, because upgrading from summary to invoice-level mid-scheme is painful.

Trade Claims & GST updates

One short email a month: new playbooks on distributor claims, scheme settlement and GST credit notes. No spam, unsubscribe anytime.

You can unsubscribe from any email, or ask us to delete your details, at any time.

See ClaimDS on your own claims data

A 30-minute walkthrough tailored to how your channel actually settles claims.