CPG Trade Promotion Guide: Schemes, Settlement & ROI (India)
A practical CPG trade promotion guide for India — scheme types, how settlement works across the channel, secondary scheme settlement, and measuring promotion ROI.
A CPG trade promotion is a manufacturer-funded incentive to push product through the channel — discounts, slab schemes, display and visibility deals — settled with distributors and retailers. This guide covers the scheme types, how settlement works across primary and secondary tiers, and how to measure promotion ROI in the Indian, GST-driven context.
Scheme types
| Scheme | Mechanic |
|---|---|
| Volume / slab | Rising payout across turnover bands (volume rebates) |
| Growth / target | Reward for beating a baseline |
| Display / visibility | Paid shelf presence and merchandising |
| Combination / mix | Basket-based incentives |
This guide sits under the trade promotion management pillar.

How settlement works
Scheme planned → accrued as sales post → claimed → validated → settled by credit note. Schemes accrue as sales happen and settle through GST credit notes. The credit-note type matters for ITC — see financial vs. tax credit notes.
Secondary scheme settlement
Most CPG promotion value lives in secondary scheme settlement — incentives on sell-through from distributor to retailer. These are harder because the data sits a tier away from the manufacturer, which is where capture and validation discipline pays off.
Measuring ROI
ROI = incremental volume or margin ÷ total promotion cost (including settled claim value). Reliable accrual and settlement data are the prerequisite, so spreadsheet-run promotions rarely have dependable ROI. With clean settlement data, finance and sales can compare schemes like-for-like and retire the ones that do not pay back — the method is in the ROI & settlement-time benchmark guide. Present any figures as your own measured results, not industry benchmarks.
India-specific notes
Indian CPG promotion is multi-tier and GST-settled, which shapes how schemes are designed and reconciled. That is why generic global TPM tools fit awkwardly and why India channel fidelity matters — see why ClaimDS.
GST note: This article is general information, not tax or legal advice. GST positions — including CBIC Circular No. 251/08/2025-GST and the Finance Act 2026 amendments to Section 34 of the CGST Act, assented 30 March 2026 but not yet notified into force as of publication — must be re-verified at publish time with a qualified professional.
Frequently asked questions
What is a CPG trade promotion?
A CPG trade promotion is a manufacturer-funded incentive to push product through the channel — discounts, slab schemes, display and visibility deals — settled with distributors and retailers. In India it is settled through GST credit notes and spans primary and secondary schemes.
How is a trade promotion settled across the channel?
Primary schemes settle from the manufacturer to the distributor; secondary schemes settle on sell-through to retailers. Both accrue as sales happen and settle by credit note, with secondary schemes requiring distributor-reported data.
How do you measure trade promotion ROI?
Trade promotion ROI compares the incremental volume or margin a scheme generated against its total cost, including the settled claim value. Reliable accrual and settlement data are prerequisites, so spreadsheet-run promotions rarely have dependable ROI.
See ClaimDS on your own claims data
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