Concepts & glossary

What is reconciliation?

Reconciliation is matching approved claims to the credit-note lines that settle them, per principal and per period. Here's what it means in ClaimDS and why it comes before settlement.

Reconciliation is the step that matches approved claims to the credit-note lines meant to settle them — line by line, per principal and per period — so you settle an agreed figure rather than a re-keyed one. It's what makes a settlement trustworthy.

What it means

A claim and the credit note that settles it can drift apart: a quantity is off, a price changed, a document is missing. Reconciliation puts them side by side on a sheet and forces the differences into the open while they're still cheap to fix — rather than letting them surface in your GST returns later.

How it works in ClaimDS

You work a reconciliation sheet for a principal and period, matching each approved claim to its credit-note line. ClaimDS shows what's matched, what's still open, and where amounts disagree, with each line colour-coded by its state. You resolve the exceptions — correct genuine errors at source, or raise a real difference as its own claim — and confirm the sheet.

Why it comes before settlement

Once a sheet is reconciled, its amounts become the figures settlement uses. So reconciliation is the gate: nothing settles until it ties out, which is why an unreconciled difference can't quietly flow into a payout.

Still stuck?

Book a demo and we'll walk through it on your own data — or just talk to us.

What is reconciliation? — ClaimDS