Reconcile a claim to a credit note
Map an approved claim to a GST credit note on a reconciliation sheet so the settled amount comes from one agreed source — per principal, per period.
Reconciliation is the step that makes a settlement trustworthy: instead of settling a number someone typed into a spreadsheet, you settle a figure that has been matched, line by line, to a credit note. ClaimDS runs this per principal and per period on a reconciliation sheet.
Why reconcile before you settle
A claim and the credit note that settles it can drift apart — a quantity is off, a price changed, a document is missing. Reconciling first surfaces those differences while they're still cheap to fix, rather than discovering them in your GST returns later.
Work a reconciliation sheet
Follow the numbered steps below. The goal is a sheet where every claim is matched to a credit-note line and the exceptions are resolved — at which point the reconciled amounts become the source of truth for settlement.
Next
With the sheet reconciled, you're ready to run a settlement. If a line stubbornly won't match, see A claim won't reconcile.
Step-by-step
Open Claims → Reconciliation
Go to Claims and choose Reconciliation. You'll see your reconciliation sheets — one console per principal, with each line colour-coded by its current state.
Open or upload a sheet
Open the sheet for the principal and period you're working, or choose New to upload one. A sheet groups the claims and the credit-note lines that should tie out against each other.
Match claims to credit-note lines
Work down the sheet matching each approved claim to the credit-note line that settles it. ClaimDS shows you what's matched, what's still open, and where amounts disagree.
Resolve the exceptions
For any line that doesn't tie out, open it to see why — a quantity difference, a price difference, or a missing document — and correct it or raise the difference as its own claim.
Confirm the sheet
Once the lines reconcile, confirm the sheet. The reconciled amounts are now the figures Settlement uses, so you settle exactly what was agreed.
Frequently asked
What does a colour-coded line mean?
Each reconciliation line carries a state shown by colour, so you can scan a sheet and immediately see what is matched, what is still open, and what needs attention before you settle.
Can I see what's still owed across all principals?
Yes — the Expected settlements view under Reconciliation shows a principal-aging picture of what you still expect to settle.
Still stuck?
Book a demo and we'll walk through it on your own data — or just talk to us.