Buyback in ClaimDS
Buyback isn't a claim type in ClaimDS — here's what it means and how to capture the financial side with the claim types the product does have.
If you're looking for "buyback" in ClaimDS, it's worth being clear up front: there's no buyback claim type. ClaimDS settles rebates and claims; it doesn't run a buyback or repurchase process. But the money a buyback creates can still be captured with the claim types it does have.
What buyback means
A buyback is when a vendor agrees to repurchase stock from you — typically unsold, slow-moving or end-of-life inventory. The physical repurchase, and deciding what's bought back, happens in your trading and stock systems, not in ClaimDS.
What ClaimDS does — and doesn't
ClaimDS supports a fixed set of claim types — price adjustments, special-pricing claims, inbound channel claims, deductions and stock protection — and buyback isn't one of them. So you won't find a "raise a buyback" action; there's nothing to document there because it isn't built.
Capturing the financial side
What you can do is bring the financial result of a buyback into ClaimDS as the matching claim. If a buyback leaves a vendor owing you a credit or you absorbing an allowance, capture that with the closest existing claim type — much as you would for returns and rotation. If your buyback arrangement doesn't map cleanly, talk to us and we'll help you model it deliberately.
Related
Still stuck?
Book a demo and we'll walk through it on your own data — or just talk to us.