Reverse an accrual or a settlement
How to reverse in ClaimDS — undo a posted accrual (one entry or a whole run) or void a committed settlement before its payout, each on a recorded trail.
Things go wrong — a run posts against stale data, a settlement is committed in error. ClaimDS handles both by reversing rather than deleting, so a correction always leaves a complete, paired trail rather than a gap.
Two different reversals
An accrual reversal undoes what the engine posted — one accrual, or a whole run. A settlement reversal voids a committed settlement, and only while its payout is still pending. Knowing which one you're doing is half the job.
Reverse it
Follow the numbered steps below. Every reversal lands in the audit trail with who did it and why.
Step-by-step
Decide which you're reversing
An accrual reversal undoes a rebate the engine posted; a settlement reversal undoes a settlement run you committed. They're different actions with different rules, so be clear which one you need.
Reverse a single accrual
Open the accrual and choose Reverse, then record a reason. ClaimDS books an explicit reversing entry rather than deleting the accrual, so the original and its reversal both stay on the record.
Reverse a whole calculation run
If a run posted incorrectly, you can reverse the entire run within a short window after it ran. Every accrual in the run is reversed together.
Reverse a committed settlement before payout
A committed settlement can be reversed only while its payout is still pending — before you've recorded that the money moved. Reversing reopens the settlement so it can be run again; because no payout was recorded, there's no cash to claw back.
If the settlement was already paid, raise a claim
Once a settlement is paid, it can't be reversed — the money is out. Correct the position by raising a claim instead. Settlement reversal is a finance-level action.
Frequently asked
Why can't I just delete a wrong accrual?
ClaimDS never deletes financial entries. Reversing books a paired entry, so the history stays complete and auditable — a deleted entry would leave a gap nobody could explain.
What happens to accruals after I reverse them?
A reversed accrual is excluded from the running total, so the next calculation run recomputes cleanly and posts any genuine difference as an adjustment.
Still stuck?
Book a demo and we'll walk through it on your own data — or just talk to us.