Reversals — accruals and settlements
How ClaimDS reverses rather than deletes — accrual reversals (manual, bulk or automatic) and settlement reversals before payout, each on a clear trail.
A reversal in ClaimDS undoes something by booking an explicit entry, never by deleting it. That applies in two places — accruals and settlements — and in both, the original and its reversal stay on the record so the history of what happened is complete and auditable.
Accrual reversals
A posted accrual can be reversed in three ways:
- Manually — an operator reverses a specific accrual and records a reason.
- As a whole run — an operator reverses an entire calculation run within a short window after it posted.
- Automatically — when an agreement's eligibility changes so that earlier postings no longer apply, ClaimDS reverses them itself.
Once reversed, an accrual is excluded from the running total, so the next calculation run recomputes cleanly — see accrual adjustments.
Settlement reversals
A committed settlement can be reversed only while its payout is still pending — that is, before you've recorded that the money moved. Reversing it reopens the settlement so it can be run again. Because no payout has been recorded, there's no cash to claw back.
Once a settlement has been paid, it can't be reversed — the money is out. At that point you correct the position by raising a claim instead. Settlement reversal is a finance-level action.
Why never delete
Reversing rather than deleting is a deliberate financial-integrity choice. A deleted entry leaves a gap nobody can explain; a reversal leaves a complete, paired record. Every reversal lands in the audit trail with who did it and when.
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