Claims & deductions
Reconcile distributor claims and deductions in one queue
Stop tying out partner claim files line by line in Excel. ClaimDesk matches each claim and deduction against your agreements and surfaces only the variances that need a decision.
14-day free trial · no credit card
The problem
When a distributor or partner raises a rebate claim, chargeback or short-payment, someone on the finance team has to prove whether it is right — pulling the agreement terms, re-keying the partner’s file into a spreadsheet, and tying out hundreds of lines to find the handful that disagree. It is slow, it is error-prone, and the money sits in dispute while it happens.
How ClaimDesk solves it
- 1. One queue. Every rebate claim, chargeback, price-protection case and deduction lands in a single workflow instead of scattered inboxes and sheets.
- 2. Auto-match. Upload the partner’s claim file and ClaimDesk matches it against the relevant agreements automatically.
- 3. Work the variances. You review only the rows that disagree — accept, dispute or adjust — rather than re-checking every line.
- 4. Full audit trail. Each decision is recorded in the hash-chained audit log, so the resolution is provable later.
Part of ClaimDesk’s rebate, claims and settlement platform. See the step-by-step in our guide to reconciling distributor claims and deductions.
Frequently asked questions
What does claim reconciliation mean here?
It is the work of checking a claim or deduction a partner has raised against what your rebate or scheme agreement actually entitles them to — and resolving the gap. ClaimDesk does the matching for you and shows only the rows that disagree.
Can ClaimDesk match a partner’s claim file automatically?
Yes. You upload the partner’s claim file and ClaimDesk auto-matches it against your agreements, so you review variances instead of re-keying and tie-ing out every line by hand.
What kinds of claims does it handle?
Rebate claims, chargebacks, price-protection and deductions all live in one workflow, instead of being split across email, Excel and SAP screens.
How do I know nothing was quietly changed?
Every state change — who raised, approved, disputed or settled a claim — is written to a tamper-evident, hash-chained audit log, so you can answer “who changed what, when” in seconds.
Is my data isolated from other companies?
Yes. PostgreSQL row-level security applies on every row, so no other tenant — and not even ClaimDesk’s own engineers — can read across company boundaries.
See it on your own data in 60 seconds
Start a free trial and import your customers and products, or launch an instant demo sandbox pre-loaded with realistic claims.